Design9 turns a photo of your space into AI-generated redesigns. To do that we need your photo, and we send it to OpenAI to be processed. We keep as little as possible for as short as possible, we never sell your data, and we do not track you across other apps.
| What | Why |
|---|---|
| Photos you upload | to generate your redesigns |
| An account identifier | to keep your saved designs and subscription attached to you |
| Purchase status | to unlock the features you paid for |
| A device identifier (stored only as a one-way hash) | to give each device its free designs once, and stop the same device claiming them repeatedly |
| Your email address, and the name your sign-in provider sends — only if you sign in with Google or Apple | so your designs and subscription follow you to a new device. We never ask you to type either one, and we do not use the name for anything |
We do not collect your address or phone number.
We do not track you across other apps or websites, and show no advertising.
We do not sell or share personal data.
We also process basic technical information needed to deliver the service — such as the device's request to our servers — and error diagnostics when something fails.
Where the GDPR or UK GDPR applies, we rely on:
We keep data only as long as it is needed, and a scheduled job enforces this automatically — it is not a promise we keep by hand.
| What | How long |
|---|---|
| The photo you upload | Deleted 30 days after you create the design, whether or not you save it. Download anything you want to keep. |
| Generated designs | Deleted 30 days after they are created — or sooner if you delete them from the Saved tab, or delete your account. |
| Account and purchase records | Deleted immediately when you delete your account. |
Inspiration images you attach to a generation are deleted immediately once that generation finishes.
Deleting your account removes your data from our live systems straight away. Encrypted backups roll off on their own schedule within 30 days.
We use the following companies to operate Design9. Each processes data only on our instructions and under contract.
Your photo is sent to OpenAI to generate your designs. Under OpenAI's API terms, content sent through the API is not used to train their models. We do not use your photos to train any model of our own.
If we add or change a sub-processor, we update this page and the app's policy version before the change takes effect.
NotionAce Systems - FZCO is established in the United Arab Emirates. Our sub-processors operate in Japan and the United States. Where we transfer personal data out of the EEA or UK, we rely on the European Commission's Standard Contractual Clauses (and the UK Addendum) with each sub-processor.
You can exercise all of these from inside the app, or by emailing support@design9.app. We answer within 30 days (GDPR Art. 12(3)).
for you directly.
available in the app under Me → Delete Account, and it really deletes: database rows, uploaded photos and generated images, not just a flag.
California residents (CCPA/CPRA): you have the rights above, plus the right not to be discriminated against for exercising them. We do not sell or share personal information, and we do not process it for cross-context behavioural advertising.
Complaints: you may lodge a complaint with your local data protection supervisory authority (GDPR Art. 77). EU and UK residents can also contact our representative below.
Design9 is not directed at children, and you must be at least 18 to use it. We do not knowingly collect data from anyone under 18. If you believe a child has used the app, email support@design9.app and we will delete the account.
Your saved designs are protected by row-level security so that only your account can read them. Uploaded photos and generated images live in private storage, reachable only through short-lived signed links. Provider API keys are held server-side and never shipped in the app.
Images produced by Design9 are generated by artificial intelligence. They are illustrative designs, not photographs, and not architectural or engineering advice.
Do not rely on it for construction, structural, electrical or safety decisions.
generated image are not real quotations.
Every image in the app's catalogue — the style, space and inspiration imagery — is likewise AI-generated by us. Design9 contains no stock photography.
Design9 is operated by NotionAce Systems - FZCO (licensed by IFZA, Dubai), registered at Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE. We are the data controller for the personal data Design9 processes — we decide how and why it is processed, as described in our Privacy Policy.
Contact: support@design9.app
EU and UK representative (GDPR Art. 27 / UK GDPR Art. 27)
We have appointed Prighter Group (with its local partners) as our representative in the European Union under Article 27 GDPR, and in the United Kingdom under Article 27 UK GDPR.
Prighter is your point of contact for privacy-related rights — access, erasure, correction, portability, objection and complaint. You can reach them directly through our dedicated portal: https://app.prighter.com/portal/18922560921
If we change how we handle your data we will publish the new version here and raise the version number shown at the top of this page. Material changes are surfaced in the app before they take effect.